THE PROCARE TEAM
(WESTERN CAPE BRANCH MANAGER, HOME BASED CARE CASE MANAGER)
A social worker by profession, it is Alet’s passion for people that has helped her to successfully establish strong relationships among the staff of Procare with a strong focus on constructive teamwork. Her recipe for success also extends to clients outside of the organisation. She places great value in service delivery excellence.
Alet holds a BA degree in Social Work and has completed further tertiary education in Business Management and Labour Relations Management at UNISA.
Her background in managing two frail care facilities, which laid the foundation for her professional career, is where she learnt an in-depth understanding of the specialised needs of the elderly.
Alet Swart was appointed as the Cape Town Branch Manager in July 2015. She manages both the Retirement & Frail Care as well as Home Based Care services offered by Procare.
(BRANCH MANAGER ATLANTIC SEA BOARD)
Roxanne is the latest addition to Procare’s line-up of capable and experienced healthcare professionals. She joined Procare in October to oversee all of the placements and staff operations on the Atlantic Seaboard and surrounding areas of Cape Town.
She holds a Business Management Certificate, which she obtained from the College of Cape Town in 2002, a CBM Academy Executive Assistant certificate and is a qualified ISO International Environmental Auditor.
Roxanne has an extensive background in the healthcare sector. Before joining Procare, she was Operations and Sales Manager at Palm Garden Retreat and Hellen Zille Sub-Acute Wing. Prior to this she spent many years in the Human Resources and Administration departments of medical practices such as Medical Human Resources, Mediclinic Panorama and Mediclinic Constantiaberg.
Roxanne is based in Palm Garden where she works as Procare Branch Manager of the Atlantic Sea Board.
Sr. AGNES TJALE
(CLINICAL TRAINING SPECIALIST - GAUTENG & POLOKWANE)
Agnes started her career in nursing as an Enrolled Nurse in 1984 and continued to build on this calling by continuously furthering her studies. She did a bridging course in 1989 to become a Registered Professional Nurse. In 1992 she again took up studying and completed her Midwifery qualification as well as a 6-month Neonatology certificate course at Groothoek Hospital. She worked in the Neonatal and Paediatric wards for Mankweng Provincial Hospital in Polokwane at the time. Agnes then went on and obtained a B.Cur Nursing and Health Services Management degree in 1998 and a Health Sciences Education Diploma in 1999, both from the University of Pretoria.
In 2005 Agnes moved to Pretoria to assume the role of Professional Nurse in the Multi-ICU unit at Netcare Pretoria East Hospital. She completed a High Care course in 2006 and an Adult ICU course in 2007 – both from the Netcare Training Academy. In 2010 she resigned from this position and took up position at Life Eugene Marais Hospital as the Second-in-Charge of the Surgical and Medical ICU units. Agnes was appointed at Botshilu Private Hospital as Unit Manager of the Surgical Ward and High Care units in 2015, after which she finally moved to Procare in 2017 in the capacity of Clinical Training Specialist for the Pretoria and Polokwane regions.
JOHANN VAN DER MERWE
Johann is a team player with a strong sense of responsibility and loyalty towards his department and employer, applying the company’s Code of Ethics in a highly professional manner.
Johann holds a B.Com degree in Economics that was completed in 2010, and to date he has completed 14 additional Credits at UNISA towards B.Com Financial Management.
He is proud to be a member of the team because he is convinced that Procare is making a marked difference in the Healthcare industry through the upskilling of staff members and providing quality HR services to Clients.
Johann joined Procare in 2010 and is currently responsible for the overall day to day financial activities of Procare, and also overseeing the further development of the company’s payroll software.
SUPPORT STAFF AND ADMINISTRATIVE PERSONNEL
Procare employs a dedicated team of administrative personnel and staff co-ordinators on a permanent basis. They play an extremely important role in maintaining and building relationship with both the clients and nursing staff members. The consultants are available 24/7 throughout the year to ensure “peace of mind” to the clients and staff whom we serve.
HUMAN RESOURCE MANAGEMENT
The company contracts the service of Malaika Human Capital and Labour Consultants as a support service for human resource management of the company to ensure legal and statutory compliance related to industrial relations, UIF registration and WCA registration and management of injuries on duty. Malaika is further responsible for submission of the company’s Annual Training Report and Workplace Skills plan as well as Employment Equity plan submission.
AFFIRMATIVE ACTION INITIATIVES
The recruitment and selection policy of Procare is applied in conjunction with the provision of the Employment Equity Plan to prevent any form of unfair discrimination whilst ensuring suitably screened and selected candidates with specialised knowledge, skills and experience to enter employment with the company.