OUR SERVICES

 

HOME-BASED CARE

Procare’s caregivers are trained to care for your loved ones in the comfort of their own homes without the impact of displacement and separation from their homes and families.

The dignified solution to the impact of displacement and separation from a loved one's home and family.

 

Home-based care gives people a far more convenient alternative to institutional care, as they can be cared for in the privacy of their own homes instead of being admitted to a clinical setting. 

 

Our caregivers are handpicked and trained to care for clients in the comfort of their private homes. This service is growing in popularity as the preferred form of care for dependent loved ones. Our home-based care clients range from very sick and frail persons and children living with disability, to persons who are still physically capable but lonely and grieving, yearning companionship.

 

Home-based care is becoming the preferred healthcare option for the frail, elderly, sick and persons living with disability.

Home-based care gives people a far more convenient alternative to institutional care, as they can be cared for in the privacy of their own homes instead of being admitted to a clinical setting. 

 

Our caregivers are handpicked and trained to care for clients in the comfort of their private homes. This service is growing in popularity as the preferred form of care for dependent loved ones. Our home-based care clients range from very sick and frail persons and children living with disability, to persons who are still physically capable but lonely and grieving, yearning companionship.

Procare offers Home-based Care and respite care services in the Western Cape, Southern Cape and Gauteng.

FAQ's

Testimonials

David N

I'm middle aged man based in the Western Cape, with a 80 year old mother who has long lived by herself in suburban Gauteng.  When her progressive (i.e. getting worse) dementia became impossible to ignore, I engaged the services of Procare.  In less than a week they assessed the situation and provide a great, trained carergiver.  It was very helpful to be able to liaise with Procare and the caregiver (via phone, email, even Skype) from across the country.   Procare's services included a qualified nursing sister to assessing the placement.  Her professional expertise meant she could anticipate challenges I had not yet even considered (e.g. managing medicines).  

 

Elderly people are often reluctant to give up their independence, or in denial about their diminished abilities.  Procare's staff negotiated their way around my mother's 'resistance', with great skill, compassion and gentleness.  (Sometimes better than I could - after all their relationship with her is clearer and less complicated).  An agency, such as Procare, also handles the employment relationship and responsibilities (e.g. UIF, leave, even the risk of CCMA etc). For instance, they seamlessly provided a replacement caregiver when the first went on maternity leave.  

I've no hesitation in recommending ProCare

Merilyn Watkins

Dear Samantha, Sister Hester and ProCare Staff

I hereby give one month’s Notice of Termination of Service in regard to the caring of Cynthia Barends of Cottage 453 Helderberg Village as advised at our meeting at your offices this morning. 

I wish to take this opportunity to thank you all for the excellent service which you provided for my late father, Brian Barends, and my mother. You have always been extremely caring, helpful and understanding and, as I live in Durban, you have given me peace of mind, knowing that you are a phone call away! 

Thank you

TEMPORARY EMPLOYMENT SERVICES

 

Procare delivers professional temporary and permanent outsourced employment solutions in the healthcare sector to retirement villages, private clients and hospitals across South Africa.

Innovative employment solutions when you need it most//////

Procare’s Temporary Employment Service offers clients a professional and innovative employment service solution for all their temporary staffing needs. The healthcare staff on our extensive database encompass the skillsets and experience that are required to render outstanding, quality patient care. Our clients are provided with knowledgeable staff who are motivated and have a positive attitude towards their job and whom have been selected based on the company’s recruitment- and selection policy.

The nursing staff at Procare Temporary Employment Service come from diverse disciplines and categories to fulfil the varying, flexible operational needs of our clients.

All our Procare Temporary Employment Service staff are registered with the South African Nursing Council (SANC) and fall under the following categories:

  • Registered professional nurses

  • Registered midwives

  • Enrolled nurses

  • Enrolled nurse assistants

 

Care workers, who render services mainly in the retirement- and frail care industry, are not registered with SANC but work under the supervision of registered nursing staff when placed in healthcare facilities.

 

Procare Temporary Employment Service partners with a recruitment agent who is equipped to fill permanent vacancies of any nature. Upon request, we can assist our clients in obtaining the services of other categories of personnel, e.g. porters, kitchen staff, cleaners and other members of the multidisciplinary team.

Contact our team of experts to assess your organisation’s temporary employment service needs and engage the services of our staff offering.

FAQ's

OUTSOURCING

 

Procare Outsourcing is a management consultancy service that is offered to organisations that wish to outsource their healthcare staff on a permanent basis.

We take care of your organisational HR and staffing needs so that you don’t have to.

Procare’s Outsourcing service is becoming the preferred solution to staff management that benefits both our clients - healthcare institutions and retirement facilities - and their employees. Employees can expect a salary increase of up to 10.88% more per hour, while our clients, in turn, benefit from reduced leave abuse, staff shortage complications, and better-quality patient care.

Procare Outsourcing clients’ service quality is enhanced through

  • the screening of existing staff members for competency

  • the provision of Basic Life Support/CPR training

  • upskilling courses to staff

  • a clinical training specialist that is available to provide in-service training

  • a full-spectrum administrative service offering

Additional services are available upon request and can be negotiated as per the facility’s requirements.

Transfer Duties
In accordance with the Labour Relations Act 66 of 1995, Procare prepares and administrates the transfer agreement in terms of section 197 of the Act.
Change Management
Procare Outsourcing also supports the change management process within an organisation while transitioning from an in-house to an outsourced model. We assist our clients in all of their concluding administrative tasks, where after we will handle everything on their behalf.

Procare Outsourcing offers a full-service management bouquet

  • We supply competent and qualified nursing staff and care workers based on your requirements.

  • We create opportunities for staff to increase their competencies and develop professionally through training opportunities.

  • We ensure continuous evaluation of staff to ensure their competency and to identify training needs.

  • We provide suitably qualified employees-in-authority at the premises of the client to manage and be responsible for the delivery of all services.

  • We monitor the registration of staff members with the South African Nursing Council.

  • We investigate any breach of security, unsafe act or a breach in the Client’s policies and procedures by staff members, and take the appropriate action.

  • We ensure that staff maintain a professional image at all times.

  • We communicate current safety and security procedures to all employees and sub-contractors.

  • We prepare an annually revised Charges Schedule for negotiation with the client.

  • We provide all the necessary assistance in getting the services ready for transfer to the client or its assignee in the event of termination.

We take care of our clients’ administrative duties so that they can focus on their own clients.

  • All HR functions are managed by Procare Outsourcing (payroll, disciplinary actions, sick leave management and labour dispute management)

  • Easy replacement of problematic staff members

  • Monthly duty roster management

  • Staff coordinator on call 24 hours for staff issues

  • Easy arrangement of relieve staff or extra staff through a staff coordinator

  • No administrative tasks for the client in the organisation when staff join or leave

  • Management of staff issues and payment queries

Contact our team of experts to do an initial assessment of your organisation’s existing staff component and to advise on upskilling and training sessions.

TRAINING