Procare Home-based Care provides an alternative to institutionalised care to clients in the comfort of their own home that allows seniors continued independence.
This service is growing in popularity as the preferred form of care for dependent loved ones and is a far more convenient alternative to institutional care.
Our services are offered to the elderly and frail as well as both adult and paediatric clients with special needs including, but not limited to stroke victims, patients with multiple sclerosis, cancer, cerebral palsy and patients recovering from surgery or illness.
We also offer care to persons who are still physically capable but lonely and grieving, yearning for companionship. This home-based service offered by Procare's skilled caregivers adapts to suit your lifestyle, family structure and priorities, giving family and friends peace of mind.
Tailored care packages
One-to-one specialised care
Staff supported 24/7 by a Registered Nursing Sister and two staff coordinators
Procare offers Home-based Care and respite care services in the Western Cape, Southern Cape, Free State and Gauteng.
Introducing the Vox I.C.E system
As an alternative to those who live alone as a single person and who are reluctant to let a home-based carer into their homes, Procare has partnered with Vox I.C.E to bring home a revolutionary remote care monitoring system that monitors human and access door motion. The monitoring device gathers information via a non-intrusive, wireless sensor that monitors self-sufficient seniors’ regular behaviour at home. Thanks to its unique algorithm, the Vox I.C.E platform not only ‘learns’ the senior's regular habits and routine, it also sends preventative or emergency alerts to loved ones via email or SMS when it detects anything out of the ordinary. This system can also be linked with emergency services.
This allows seniors continued independence in their golden years, while their families get the peace of mind that their loved ones are safe and ’supervised'.
I'm a middle-aged man based in the Western Cape, with an 80-year-old mother who has long lived by herself in suburban Gauteng. When her progressive (i.e. getting worse) dementia became impossible to ignore, I engaged the services of Procare. In less than a week they assessed the situation and provide a great, trained caregiver. It was very helpful to be able to liaise with Procare and the caregiver (via phone, email, even Skype) from across the country. Procare's services included a qualified nursing sister to assess the placement. Her professional expertise meant she could anticipate challenges I had not yet even considered (e.g. managing medicines).
Elderly people are often reluctant to give up their independence, or in denial about their diminished abilities. Procare's staff negotiated their way around my mother's 'resistance', with great skill, compassion and gentleness. (Sometimes better than I could - after all their relationship with her is clearer and less complicated). An agency, such as Procare, also handles the employment relationship and responsibilities (e.g. UIF, leave, even the risk of CCMA etc). For instance, they seamlessly provided a replacement caregiver when the first went on maternity leave.
I have no hesitation in recommending ProCare.
Dear Samantha, Sister Hester and ProCare Staff
I hereby give one month’s Notice of Termination of Service in regard to the caring of Cynthia Barends of Cottage 453 Helderberg Village as advised at our meeting at your offices this morning.
I wish to take this opportunity to thank you all for the excellent service which you provided for my late father, Brian Barends, and my mother. You have always been extremely caring, helpful and understanding and, as I live in Durban, you have given me peace of mind, knowing that you are a phone call away!
I just want to thank you for the care services provided to my mom-in-law over the last almost 21 months or so at Palm Gardens.
Your service has always been wonderful and you went out of your way to make it as easy and comfortable for her as possible. Your carers have been great in looking after her, being good companions and looking after her health. We appreciate the reliability and knowing there will always be someone to look after her.
Thank you for always making time to talk and sort out any issues without delay.